Slick Moto Events Ltd
Company number: 14617290
The Copper Room
Deva City Office Park
Manchester
M3 7BG
United Kingdom
Email: [email protected]
These Booking Terms and Conditions apply to bookings made with Slick Moto Events Ltd (“Slick Moto Events”, “we”, “us” or “our”).
In these Terms and Conditions, “you” and “your” means the person making the booking and, where applicable, the rider participating in the Event. Where a booking is made on behalf of another rider, the person making the booking is responsible for ensuring that the rider is made aware of and accepts these Terms and Conditions.
An “Event” means the Slick Moto Events motorcycle trackday event identified in your Booking Confirmation, together with the travel services and other arrangements included in that booking.
A “Booking” means the booking you make with us for an Event, including the specific options, accommodation, transport and other services selected and confirmed as part of that booking.
Where your Booking combines two or more different types of travel service for the same trip or holiday and falls within the definition of a package under the applicable Package Travel and Linked Travel Arrangements Regulations, Slick Moto Events Ltd acts as the organiser of that package.
Where the Package Travel Regulations apply, your statutory rights under those Regulations apply in addition to these Terms and Conditions. Nothing in these Terms and Conditions is intended to exclude or restrict any statutory right or remedy that cannot legally be excluded or restricted.
Some elements of our Events are provided by independent third-party suppliers, including circuits, hotels, transport providers and trackday partners. Where applicable, these suppliers are responsible for delivering the individual services they provide, while Slick Moto Events remains responsible for the package obligations imposed on us by applicable law.
The specific details of your Event, including the Event dates, circuit, accommodation, transport arrangements, booking option, price and other included services, will be set out on the website at the time of booking and/or in your Booking Confirmation and other pre-event communications.
You should carefully check the information provided to you and contact us as soon as possible if you believe any information is incorrect.
You are responsible for providing accurate information when making your Booking and for informing us promptly of any changes to information that we reasonably require to arrange your Event.
By completing the online booking process and confirming your purchase, you confirm that you have read and agree to these Terms and Conditions.
These Terms and Conditions should be read together with your Booking Confirmation and any other written information expressly stated to form part of your Booking.
If there is a conflict between these Terms and Conditions and a specific term expressly confirmed in writing as applying to your Booking, the specific confirmed term will apply to the extent of that conflict, subject to any applicable statutory rights.
To make a Booking, you select your chosen Event and the available booking options on our website. You may add one or more Events to your basket before completing the online checkout process.
During checkout, you will be required to provide the information requested, which may include your name, address, email address, contact number and selected motorcycle drop-off location.
The rider named on the Booking should be the person who will participate in the Event, unless the Booking is subsequently transferred in accordance with Section 7.
You are responsible for ensuring that all information provided to us is accurate and complete.
The applicable deposit or full payment must be paid at the time of Booking in accordance with Section 2.
Once your Booking has been received, payment has been made and the Event and selected options are available, we will issue an automated Booking Confirmation by email. This Booking Confirmation confirms your Booking and, subject to the terms of these Terms and Conditions, the contract between you and us.
If a Booking is inadvertently accepted for an Event or option that is already sold out or unavailable, we reserve the right to decline the Booking and refund any payment received for the affected Booking.
Where you book multiple Events in a single transaction, each Event constitutes a separate Booking for the purposes of these Terms and Conditions, even though they may appear on the same transaction or confirmation.
You should check your Booking Confirmation carefully and notify us as soon as possible if you believe any information is incorrect.
The standard deposit is £400 per person, per Event.
For customers booking three or more Events in a single transaction, the deposit is reduced to £300 per person, per Event.
For example, a rider booking three Events in one transaction will pay a total deposit of £900 (£300 per Event).
The balance of your Booking will normally be invoiced approximately 10 weeks before the Event. The balance will be due 14 days after the date of the balance invoice, which will normally be approximately 8 weeks before the Event.
You are responsible for ensuring that all payments due are received by us by the applicable due date.
Where a Booking is made within 10 weeks of the Event, the website may continue to allow you to pay a deposit rather than the full Booking price. In such circumstances, we will issue the balance invoice shortly after the Booking is confirmed. Where there is insufficient time before the Event, we reserve the right to require the outstanding balance to be paid earlier.
Payment reminders may be issued, but you remain responsible for making payment by the applicable due date and should not rely on receiving a reminder.
If a payment remains outstanding, we may contact you to request payment and/or ask you to provide a reason for the delay.
If payment remains outstanding after we have contacted you and provided a reasonable opportunity to resolve the matter, we may treat the Booking as cancelled by you and apply the cancellation charges set out in Section 6.
A contract between you and Slick Moto Events Ltd comes into existence when we issue your Booking Confirmation following receipt of the applicable payment and confirmation that the Event and selected arrangements are available.
Your contract consists of:
The version of these Terms and Conditions applicable at the time your Booking is confirmed will apply to that Booking.
Any subsequent changes to these Terms and Conditions will apply to future Bookings only, unless a change is required by law or otherwise agreed with you.
Any agreed change to your Booking or contract should be confirmed in writing.
These Terms and Conditions and your contract with us are governed by the law of England and Wales.
The courts of England and Wales will have jurisdiction in relation to your contract, subject to any mandatory consumer rights that may give you the right to bring proceedings elsewhere.
The price of your Booking will be the price displayed on our website at the time you make the Booking and confirmed in your Booking Confirmation.
We reserve the right to increase or decrease prices for Events and booking options that have not yet been booked.
Once your Booking has been confirmed, the price of that Booking will not be increased by us, except where an additional amount is agreed with you as a result of a change requested by you, or where an increase is expressly permitted and required by applicable law.
We take reasonable care to ensure that prices displayed on our website are accurate.
If an obvious pricing or calculation error occurs, we reserve the right to correct the error. Where an obvious error has resulted in a Booking being confirmed at an incorrect price, we may cancel the affected Booking and provide a full refund of payments made for that Booking.
You should check the price and details of your chosen Event before completing your Booking.
If you wish to make a change to your confirmed Booking, you must contact us in writing by email as soon as reasonably possible.
We will make reasonable efforts to accommodate minor administrative changes, subject to availability and any restrictions imposed by our suppliers.
Examples of minor changes may include:
We cannot guarantee that a requested change will be possible.
Any additional costs resulting from a requested change will be payable by you. Where a requested change results in a reduction in cost, we will consider the appropriate adjustment on a case-by-case basis.
A reasonable administration fee may apply to a requested change. Where a fee applies, we will inform you of it before the change is made.
Changes involving a replacement rider are dealt with separately under Section 7.
If you need to cancel your Booking, you must notify us in writing by email.
Cancellation will be effective when your written cancellation is received by us.
Because we incur costs from the time a Booking is confirmed and may be unable to resell your place, the following cancellation charges will apply:
| Period before Event start date | Cancellation charge |
| More than 10 weeks | £400 per person |
| 10 weeks or less, but more than 5 weeks | 40% of the total Booking price |
| 5 weeks or less, but more than 3 weeks | 75% of the total Booking price |
| 3 weeks or less | 100% of the total Booking price |
For the purposes of this section, the total Booking price means the total amount payable for the relevant Booking, including accommodation, transportation and other services included within that Booking.
If the applicable cancellation charge is greater than the amount you have already paid, you remain responsible for paying the difference.
If the applicable cancellation charge is less than the amount you have paid, we will refund the difference, subject to any other valid charges or costs that may be payable.
We will take reasonable steps to try to resell a cancelled place but cannot guarantee that we will be able to do so.
If your cancelled place is successfully resold, we will refund the cancellation charge paid by you, less a £50 administration fee and any reasonable costs incurred in connection with the cancellation and replacement booking.
A place will only be considered successfully resold once the replacement Booking has been confirmed and payment has been received.
If the place cannot be resold, the applicable cancellation charge will remain payable.
Nothing in this section affects any statutory cancellation rights or other remedies that may apply to your Booking.
If you are unable to attend an Event, you may request to transfer your Booking to another person who meets the requirements applicable to the Event.
We normally require transfer requests to be made in writing by email no later than 3 weeks before the Event. This allows us sufficient time to make the necessary arrangements with our accommodation, transport, circuit and other suppliers and to complete any required event documentation.
Where applicable law gives you a statutory right to transfer your Booking on different notice, that right will apply.
You may nominate a replacement rider. Where an Event is sold out and we have an official waiting list, we may also offer the available place to a person on that waiting list.
The replacement rider must provide all information and documentation reasonably required by us and must meet the requirements applicable to the Event.
The replacement rider may request a different Booking option, subject to availability. This may result in an increase or reduction in the price.
Any additional amount must be paid before the amended Booking is confirmed. Where the replacement option is less expensive, we will make the appropriate adjustment to the Booking price.
Any change to accommodation requirements is subject to the availability and confirmation of the relevant accommodation provider and may result in an additional charge.
We may refuse a proposed transfer where the replacement rider does not meet the requirements of the Event, where the requested arrangements cannot reasonably be accommodated, or where applicable law permits us to refuse the transfer.
You will be responsible for reasonable costs and charges arising from the transfer. Where applicable, we will provide details of those costs and charges and, where required by law, evidence of the costs incurred.
A transfer is only complete once all required information and documentation have been received, any necessary changes and payments have been dealt with, and we have confirmed the replacement Booking in writing.
Once the transfer has been completed, the original rider will be released from the Booking.
Nothing in this section limits any statutory transfer rights that apply to your Booking.
As a condition of participating in an Event, you must have valid motorcycle track insurance providing appropriate cover for the Event and for the period during which you participate.
You are responsible for arranging your own insurance and ensuring that your policy provides appropriate cover for your motorcycle, participation and circumstances.
Slick Moto Events does not arrange, provide, sell or recommend motorcycle track insurance and cannot advise you on whether a particular insurance policy is suitable for your needs.
As part of the pre-event sign-on process, you will be required to provide evidence of your insurance cover.
We will review the information provided to confirm the type, level and period of cover shown on the documentation.
Your insurance must remain valid for the full period during which you participate in the relevant Event.
If you are unable to provide evidence of the required insurance, or the type, level or period of cover does not meet the requirements of the Event, you may be refused participation by us and/or the relevant circuit or trackday partner.
Where you are refused participation because you have failed to obtain or provide the required insurance or your cover does not meet the applicable requirements, this will be treated as a cancellation by you and the cancellation charges in Section 6 will apply.
We will make reasonable efforts to provide the Event and arrangements described at the time of Booking. However, circumstances outside our control, or changes made by our suppliers or event partners, may occasionally require us to make changes.
We reserve the right to make reasonable changes to the Event or your Booking where necessary. These may include changes to accommodation, transport arrangements, event timings, meeting or collection arrangements, or other elements of the Event.
Where accommodation needs to be changed, we will make reasonable efforts to provide alternative accommodation of a comparable standard, which will normally be a 4-star hotel located reasonably close to the circuit.
The timetable for track activity is determined by the relevant circuit or trackday partner and may be changed by them. While we will communicate timetable changes to you where reasonably possible, we are not responsible for changes to the timetable made by the circuit or trackday partner where we are not responsible for that change.
If we need to make a significant change to the Event or arrangements forming part of your Booking, we will notify you as soon as reasonably practicable and provide you with the options and remedies available to you under applicable law.
These may include accepting the change, accepting suitable alternative arrangements or an alternative Event, or cancelling your Booking and receiving a refund where applicable.
Although a change of circuit is unlikely, circumstances outside our control could mean that the advertised circuit becomes unavailable.
If this occurs, we may offer an alternative circuit or alternative Event.
Where applicable, you may also be offered the option to cancel and receive a refund of payments made for the affected Event, subject to any statutory rights that apply.
We will provide details of any proposed alternative and any applicable price difference before your decision is required.
In exceptional circumstances, we may have to cancel an Event.
This could include circumstances where the circuit, accommodation, transport provider or other essential supplier is unable to provide the services required for the Event, or where circumstances outside our reasonable control make it impossible or impracticable for the Event to proceed.
If we cancel an Event, we will notify you as soon as reasonably practicable and provide the options and remedies available to you under applicable law.
These may include:
Where applicable law provides you with a right to a refund, price reduction, alternative arrangements or another remedy, those rights will apply regardless of the options set out above.
We will not charge you a cancellation fee where we cancel your Event.
Any refund due under applicable law will be made within the required legal timeframe.
Slick Moto Events works with independent circuits, hotels, transport providers and trackday partners. Some aspects of an Event are therefore controlled by third parties.
Where a supplier or event partner makes a change, we will communicate material changes to you where reasonably practicable and will take reasonable steps to manage the impact on your Booking.
Where a change gives you rights under applicable law, we will honour those rights.
Where an Event is changed or cancelled because of circumstances outside our reasonable control, we will not be responsible for consequential losses, additional expenses or other losses beyond any refund, price reduction, alternative arrangement or other remedy that we are required to provide under applicable law.
Nothing in this section excludes or limits any liability or rights that cannot legally be excluded or limited.
We will not be responsible for any failure to perform, or delay in performing, our obligations where this is caused by circumstances beyond our reasonable control (“Force Majeure”).
Force Majeure may include, but is not limited to:
Where Force Majeure affects an Event, we will take reasonable steps to minimise the impact on you and, where reasonably practicable, will notify you of any material changes or cancellation.
If an Event is changed or cancelled as a result of Force Majeure, the rights and options available to you will be dealt with in accordance with Section 9 and any applicable statutory rights.
We will not be responsible for consequential losses, additional expenses or other losses arising from Force Majeure beyond any refund, price reduction, alternative arrangement or other remedy that we are required to provide under applicable law.
Nothing in this section limits or excludes any liability or rights that cannot legally be limited or excluded.
Motorcycle track riding involves inherent risks, including the risk of accident, injury, damage to motorcycles and equipment, and damage caused by other riders or circumstances at the circuit.
You are responsible for participating in the Event safely and responsibly and for complying with all instructions, safety requirements, circuit rules and requirements provided by us, the circuit and any relevant trackday partner.
You are responsible for ensuring that your motorcycle, riding equipment and other equipment are suitable and safe for participation in the Event.
Subject to any liability that cannot legally be excluded or limited, we are not responsible for loss of or damage to your motorcycle, riding equipment, personal possessions or other property during an Event.
This includes damage resulting from an accident, crash, mechanical failure, actions of another rider or other circumstances occurring during your participation in the Event, except where the loss or damage is caused by our negligence or another circumstance for which we are legally responsible.
You are responsible for making sure that your motorcycle and possessions are appropriately secured and insured where appropriate.
Our responsibility is limited to the services and arrangements that form part of your Booking with us.
We are not responsible, except where legally required, for costs, losses or expenses relating to arrangements that you make independently and which do not form part of your Booking.
This may include, for example:
We strongly recommend that you do not make non-refundable independent travel arrangements until you have confirmed that the relevant Event arrangements are proceeding.
Subject to any liability that cannot legally be excluded or limited, we will not be responsible for indirect or consequential losses arising in connection with your Booking or participation in an Event.
This may include loss of income, loss of business, loss of opportunity, loss of enjoyment or other costs or losses that are not a direct result of our failure to provide the services forming part of your Booking.
Nothing in these Terms and Conditions excludes or limits our liability where doing so would be unlawful.
In particular, nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Where applicable, our liability will be subject to the protections, limitations and remedies available to us under applicable law.
Nothing in these Terms and Conditions affects your statutory rights as a consumer or any rights or remedies that apply to your Booking under applicable law.
We want you to have an enjoyable experience and will make reasonable efforts to resolve any issues that arise during your Event.
If you have a problem or complaint relating to your Booking or the Event, you should tell us as soon as reasonably possible, ideally while you are at the Event. This gives us the opportunity to investigate the issue and, where possible, put things right while the Event is taking place.
Where the issue relates to a service provided by one of our suppliers, such as accommodation, transport or the circuit, we may need to involve the relevant supplier in investigating and resolving the matter.
If an issue cannot be resolved during the Event, or you wish to make a formal complaint after the Event, you should contact us in writing by email as soon as reasonably practicable, providing details of the issue and any relevant supporting information.
We will acknowledge and investigate complaints and will respond within a reasonable period, taking into account the nature and circumstances of the complaint.
Nothing in this section limits any statutory rights or remedies you may have under applicable law.
You must behave responsibly and respectfully throughout the Event and must comply with all reasonable instructions given by us, the circuit, trackday partner, accommodation provider, transport provider or other relevant supplier.
You must comply with all applicable circuit rules, safety requirements and riding instructions. You must ride in a safe and responsible manner and must not deliberately or recklessly put yourself, other riders, staff or members of the public at risk.
You must not:
The circuit or trackday partner may have its own rules and may refuse your participation in track activities or require you to leave the circuit where it considers this necessary for safety or because of a breach of its rules. We may be required to comply with such a decision.
We may also refuse or end your participation in an Event where your conduct presents a safety risk, seriously disrupts the Event, or involves a serious or repeated breach of these Terms and Conditions or the applicable rules.
Where your participation is refused or ended because of your conduct, failure to comply with safety requirements or breach of applicable rules, this will be treated as a cancellation by you and the cancellation charges in Section 6 will apply. Where the Event has already commenced, no refund will normally be due for any unused part of the Booking.
You remain responsible for any loss, damage, costs or expenses caused by your conduct or breach of these Terms and Conditions, including damage caused to property belonging to us, the circuit, accommodation provider, transport provider or another supplier.
Nothing in this section affects any statutory rights that cannot legally be excluded or limited.
If you have a special request relating to your Booking, you should tell us at the time of booking or as soon as reasonably possible afterwards.
We will make reasonable efforts to accommodate special requests, including requests relating to accommodation, room arrangements, dietary requirements, accessibility or other practical requirements. However, a request is not guaranteed unless we have expressly confirmed in writing that it forms part of your Booking.
Some requests may depend on the availability, facilities or policies of our suppliers, including hotels, transport providers and circuits. We cannot guarantee that a supplier will be able to accommodate a particular request.
You are responsible for ensuring that you are medically and physically fit to participate in the Event and any associated motorcycle track activities. If you have any medical condition, injury or other circumstance that may affect your ability to participate safely, you should seek appropriate medical advice before participating.
You must tell us about any medical or accessibility requirement that we reasonably need to know about in order to arrange the services included in your Booking or to make reasonable arrangements for your participation.
We may need to share relevant information with the appropriate supplier where this is necessary to arrange your Booking or accommodate your requirements.
Providing information about a medical condition or other requirement does not mean that we have confirmed that you are fit to participate, or that we have accepted responsibility for assessing your fitness to participate.
You remain responsible for following any medical advice you receive and for complying with the safety requirements of the circuit and Event.
Nothing in this section affects any statutory rights or protections that cannot legally be excluded or limited.
You are responsible for ensuring that you have all documents, permissions and requirements necessary to travel to and participate in the Event.
Depending on the Event and your personal circumstances, this may include:
You should check the requirements that apply to you well in advance of the Event, including any requirements that may depend on your nationality, residency status or travel arrangements.
Where we provide general travel or entry information, this is provided for guidance only and does not replace checking the requirements that apply to you personally with the relevant official authorities.
We are not responsible for your inability to travel to or participate in an Event where this results from your failure to obtain or carry the required documentation, visa, permission or other required authorisation, except where we are legally responsible for the relevant failure.
You are also responsible for ensuring that you meet any health or fitness requirements necessary for your participation in the Event. If you are unsure whether you are fit to participate in motorcycle track activities, you should seek appropriate medical advice before travelling or participating.
Nothing in this section affects any statutory rights or protections that cannot legally be excluded or limited.
We take reasonable care to ensure that the information we publish about our Events is accurate and up to date at the time it is published.
Information about our Events may be provided through our website, booking pages, Booking Confirmations, emails, social media and other communications.
However, some Event details may change after information has been published, particularly where they depend on third-party suppliers, circuits, hotels, transport providers or trackday partners.
This may include, for example, accommodation details, transport arrangements, event timings, track timetables and other operational details.
Where we become aware of a material change affecting your Booking, we will communicate this to you as soon as reasonably practicable and deal with the change in accordance with Section 9 and any applicable statutory rights.
Photographs, videos, graphics and other promotional material are intended to provide an indication of the Event and may not show the exact arrangements, accommodation, motorcycles, facilities or equipment that will be available at your particular Event.
Unless expressly confirmed as part of your Booking, promotional images or descriptions should not be taken as a guarantee that a particular motorcycle, person, supplier, room, facility or other feature will be available at the Event.
Nothing in this section affects any information or term that forms part of your Booking or any statutory rights that cannot legally be excluded or limited.
We will make reasonable efforts to operate Events and associated arrangements in accordance with the information provided to you.
However, delays may occur in connection with travel, transport, accommodation, circuit operations, track timetables or other Event arrangements, particularly where these are controlled by third-party suppliers or circumstances outside our reasonable control.
Where a delay occurs, we will take reasonable steps to minimise its impact and, where reasonably practicable, keep you informed of any material changes affecting your Booking.
We are not responsible for delays caused by circumstances outside our reasonable control or by third-party suppliers, except where we are legally responsible for the relevant failure.
Where a delay results in a change to or cancellation of an Event, Section 9 and Section 10 will apply.
Nothing in this section affects any statutory rights or protections that cannot legally be excluded or limited.
We take reasonable care in selecting and working with the circuits, trackday partners, accommodation providers, transport providers and other suppliers used in connection with our Events.
Motorcycle track activities are operated in accordance with the safety rules and procedures of the relevant circuit and trackday partner. You must comply with all safety instructions, circuit rules and requirements communicated to you before or during the Event.
The circuit and/or trackday partner is responsible for the operation and management of the track and for implementing its own safety procedures, rules and requirements.
You are responsible for ensuring that you understand and comply with the applicable safety requirements and that your motorcycle, protective equipment and other equipment meet the requirements specified for the Event.
We may provide information about safety requirements before or during an Event, but you remain responsible for complying with the requirements imposed by the circuit and trackday partner.
We may refuse or end your participation where this is necessary because you do not meet the applicable safety requirements or where your participation presents a safety risk. Section 13 will apply where your participation is refused or ended because of your conduct or failure to comply with applicable rules or requirements.
Nothing in this section excludes or limits any liability or statutory rights that cannot legally be excluded or limited.
You are responsible for complying with these Terms and Conditions and with the rules, requirements and instructions that apply to your Booking and participation in the Event.
You are responsible for any loss, damage, additional cost or expense caused by your actions, omissions or breach of these Terms and Conditions, where you are legally responsible for that loss or cost.
This may include, for example, damage caused by you to accommodation, transport vehicles, circuit facilities, equipment or other property belonging to us or our suppliers.
You are also responsible for any reasonable additional costs incurred by us or our suppliers as a result of your failure to comply with the requirements of your Booking, including where you fail to provide information or documentation that we reasonably require to arrange your Booking or Event participation.
Where we incur a cost or loss for which you are legally responsible, we may seek to recover that reasonable cost or loss from you.
You must not hold us responsible for losses or costs that arise from your own actions, negligence, breach of these Terms and Conditions or failure to comply with applicable rules or requirements, except where we are legally responsible for the relevant loss.
Nothing in this section requires you to accept liability for losses or costs for which you are not legally responsible, and nothing excludes or limits any liability or statutory rights that cannot legally be excluded or limited.
Nothing in these Terms and Conditions is intended to exclude, restrict or otherwise affect any statutory rights, remedies or protections that cannot legally be excluded, restricted or affected.
Where mandatory legislation applies to your Booking, including applicable Package Travel legislation and consumer protection legislation, those legal requirements will apply in addition to these Terms and Conditions.